Socket Surge

Privacy Policy

Last Updated: November 25, 2025

Introduction

We are KFLO Entertainment, Inc. ("KFLOE"), the developer of Socket Surge™, a simple mobile puzzle game designed to provide fun and entertainment.

We respect your privacy and are committed to protecting it. This Privacy Policy explains how we handle information when you play our game. We believe in privacy by default: We do not collect or store your personal contact information (like your real name, physical address, or phone number) directly.

By using Socket Surge™, you agree to the terms of this Privacy Policy.

What Information Do We Handle?

While KFLOE does not capture personal information directly, the game uses third-party services to function (such as for saving your progress, showing ads, or processing purchases). These services may collect and process data as follows:

1. Account & Login Information

Service Providers: Apple (Sign in with Apple), Google (Google Sign-In)

To save your game progress and allow you to play across multiple devices, we allow you to sign in using your Apple or Google account.

  • What is handled: We receive a unique, anonymized token or identifier from Apple or Google to recognize your save file.
  • What we do not see: We do not view or store your passwords, emails, or full public profiles.

2. Advertising Data

Service Provider: Unity IronSource

To keep Socket Surge™ free to play, we display advertisements provided by Unity IronSource.

  • What is collected: Ad networks may collect device identifiers (such as IDFA for iOS or GAID for Android), IP address, and coarse location data to serve relevant ads and cap the frequency of ads you see.
  • Opt-out: You can disable ad tracking in your device settings (e.g., "Ask App Not to Track" on iOS or "Delete advertising ID" on Android). You can also purchase the "Remove Ads" option in the game to stop ad networks from loading.

3. In-App Purchases

Service Providers: Apple App Store, Google Play Store

You may purchase game currency or disable ads within the app.

  • How it works: All financial transactions are processed entirely by the Apple App Store or Google Play Store.
  • What we see: We only receive a confirmation that a purchase was completed (e.g., "User X bought 100 Coins") so we can credit your account. We never have access to your credit card number or bank details.

4. Technical & Gameplay Data

We may collect anonymous gameplay data to help us fix bugs and improve the puzzle difficulty.

  • Examples: Level completion times, crash reports, and device type (e.g., iPhone 13, Samsung Galaxy).

How We Use Information

KFLOE uses the limited data described above solely to:

  • Verify your account so you don't lose your save progress.
  • Serve video advertisements (via Unity IronSource).
  • Process in-game purchases and unlock content.
  • Fix technical bugs and crashes.

Third-Party Data Sharing

We do not sell your personal data. We only share data with the trusted third-party partners required to operate the game:

  1. Unity IronSource: For delivering video ads.
  2. Apple & Google: For authentication and payment processing.

Each of these partners has their own Privacy Policy, and we encourage you to review them if you have specific concerns about how they handle data.

Children’s Privacy

Socket Surge™ is a general audience game. We do not knowingly collect personal contact information from children under the age of 13. If you believe your child has provided us with personal information, please contact us so we can delete it.

Your Rights (GDPR / CCPA)

Depending on where you live, you have rights regarding your data:

  • Right to Access/Delete: Since we do not store personal profiles (names/emails) on our own servers, we generally cannot "delete" a profile other than the anonymous ID associated with your save file. You can usually reset your data by deleting the app or clearing local storage.
  • Opt-Out of Targeted Ads: You have the right to opt out of targeted advertising via your device settings.

Security

We take reasonable measures to protect the limited data we handle. However, no transmission over the internet or electronic storage is 100% secure.

Changes to This Policy

We may update this policy occasionally (e.g., if we add new features). If we make significant changes, we will notify you through an in-game notice.

Contact Us

If you have any questions about this Privacy Policy or Socket Surge™, please contact us at:

KFLO Entertainment, Inc.
801 W Main St, Peoria, Illinois, 61606, USA
Email: help@kfloe.com
Website: https://socketsurge.com